Exceptional service from an exceptional team!

We know your time is precious, so here's some help in finding the right resource person.


E-mail: ventes@deschenes.ca

Service Counter
Service counter You can place your order at any one of our service desks starting at 7:00 a.m., from Monday to Friday. We keep a varied inventory, one of the most comprehensive, which allows us to process orders quickly.
Select…
Order (via telephone or at the service desk)…
Pick it up… or have it delivered!

Representatives
Representatives We have a team of representatives that covers the entire territory of our Montreal division, in the industrial, commercial, residential and institutional sectors. You can benefit from their advice, which is based on extensive experience and technical know-how. You can request any additional information via e-mail : ventes@deschenes.ca

Customer Service
Customer service Have questions?
Need details?
Don’t hesitate to contact us.

Our customer service agents are here to answer your questions and provide pertinent information or will refer you to someone who can.

Service Department
Service Department The staff in our service department will guide you toward suitable products, even the "hard-to-find" ones.

Estimates Department
Estimates Department Our estimates department helps entrepreneurs evaluate the cost of materials quickly and accurately.

Showrooms
Showrooms Our Montreal and Joliette locations offer spacious showrooms that recreate different ambiences and showcase various arrangements. In our Montreal showroom, our professionals can refer clients, by appointment, to our consultants. Our consultants are trained in design and will guide you in your selection of kitchen and bathroom products and accessories.

Delivery
Delivery From 6 a.m., Monday to Friday, our fleet of trucks, each equipped with a hoist, make your deliveries on time to the destination of your choice. One of our trucks is equipped with a mechanical arm to move heavy equipment. Want to know the time of delivery? Our drivers follow a predetermined route in order to maximize the efficiency of their trips.

As a result, we know approximately when delivery will be made to the various destinations. Our drivers can be reached at any time and can contact us with a specific delivery time or let us know if they are behind schedule due to some unforeseen event.

Telephone Order Service
Telephone Order Service Qualified personnel in our telephone order service offers rapid service based on extensive experience and an efficient, modern computerized system.

You can place an order by phone at (514) 374-3110 from Monday to Friday, 7:30 a.m. to 5:30 p.m.

Emergency Service
Emergency Service Have an emergency? Deschênes & Fils has staff in Montreal to help you 24 hours a day, Monday to Friday. So, in case of emergency, you can place an order in the evening, and it will be filled that same night.

Service boxes
So easy, so practical.
Service boxes have been installed to serve you better. This means that you can place an order and pick up your merchandise after business hours. The attendant will give you an access code when you place your order. This will provide access to a pick-up box. All you have to do is sign the delivery order, leave us the pink copy and pick up your merchandise.

Service boxes are currently available in:
Joliette (tel.: (450) 759-8880)
Laval (tel.: (450) 629-3939)
and Saint-Hubert (tel.: (450) 656-2223)