We know your
time is precious, so here's some help in finding the right resource person.
E-mail: ventes@deschenes.ca
| Service
Counter |
 |
You
can place your order at our service desk on Jarry starting at 6:00 a.m., starting at 6:30 a.m. at the Laval one and starting at 7:00 a.m. at all our other service desks,
from Monday to Friday. We keep a varied inventory, one of the most comprehensive,
which allows us to process orders quickly.
Select
Order (via telephone or at the service desk)
Pick it up
or have it delivered! |
| Representatives |
 |
We
have a team of representatives that covers the entire territory of our Montreal
division, in the industrial, commercial, residential and institutional sectors.
You can benefit from their advice, which is based on extensive experience
and technical know-how. You can request any additional information via e-mail
: ventes@deschenes.ca |
| Customer
Service |
 |
Have
questions?
Need details?
Dont hesitate to contact us.
Our customer service agents are here to answer your questions and provide
pertinent information or will refer you to someone who can. |
| Service
Department |
 |
The
staff in our service department will guide you toward suitable products,
even the "hard-to-find" ones. |
| Estimates
Department |
 |
Our
estimates department helps entrepreneurs evaluate the cost of materials
quickly and accurately. |
| Showrooms |
 |
Our
Montreal and Joliette locations offer spacious showrooms that recreate different
ambiences and showcase various arrangements. In our Montreal showroom, our
professionals can refer clients, by appointment, to our consultants. Our
consultants are trained in design and will guide you in your selection of
kitchen and bathroom products and accessories. |
| Delivery |
 |
From
6 a.m., Monday to Friday, our fleet of trucks, each equipped with a hoist,
make your deliveries on time to the destination of your choice. One of our
trucks is equipped with a mechanical arm to move heavy equipment. Want to
know the time of delivery? Our drivers follow a predetermined route in order
to maximize the efficiency of their trips.
As a result, we know approximately when delivery will be made to the various
destinations. Our drivers can be reached at any time and can contact us
with a specific delivery time or let us know if they are behind schedule
due to some unforeseen event. |
| Telephone
Order Service |
 |
Qualified
personnel in our telephone order service offers rapid service based on extensive
experience and an efficient, modern computerized system.
You can place an order by phone at (514) 374-3110 from Monday to Friday,
7:30 a.m. to 5:30 p.m. |
| Emergency
Service |
 |
Have
an emergency? Deschênes & Fils has staff in Montreal to help you
24 hours a day, Monday to Friday. So, in case of emergency, you can place
an order in the evening, and it will be filled that same night. |
| Service
boxes |
|
So
easy, so practical.
Service boxes have been installed to serve you better. This
means that you can place an order and pick up your merchandise after business
hours. The attendant will give you an access code when you place your order.
This will provide access to a pick-up box. All you have to do is sign the
delivery order, leave us the pink copy and pick up your merchandise.
Service boxes are currently available in:
Joliette (tel.: (450) 759-8880)
Laval (tel.: (450) 629-3939)
and Saint-Hubert (tel.: (450) 656-2223) |